Privacy Policy

Privacy Policy

Effective Date: June 2026

Franke Network Solutions respects your privacy and is committed to protecting your personal information.

Information We Collect:

• Name 
• Phone number 
• Email address 
• Information provided during support requests or service inquiries 

How We Use Information:

• To provide IT support services 
• To communicate regarding appointments and projects 
• To send account-related notifications 
• To respond to customer inquiries 

SMS Communications:

If you opt in to receive SMS messages, we may send service-related text messages regarding support requests, appointments, project updates, and account notifications.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Data Security:

We take reasonable measures to protect personal information from unauthorized access, disclosure, or misuse.

Opt-Out Rights:

You may opt out of SMS communications at any time by replying STOP to any text message.